Returns & Refund Policy

Thank you for shopping with Maara! We strive to provide quality products and customer satisfaction. This Returns & Refund Policy outlines our policies regarding returns, exchanges, and refunds.

1. Return Eligibility

• Items must be returned within 7 days of delivery.
• Products must be unused, in original packaging, and with tags intact.
• Personalized or custom-made items are not eligible for return unless defective.

2. Return Process

• Contact our support team at store.maara@gmail.com with your order details.
• Ship the product back to our return address as provided by our support team.
• Once we receive and inspect the item, we will notify you regarding approval or rejection of the return.

3. Refund Policy

Refunds are processed under the following conditions:

• If approved, refunds will be processed within 5-7 business days.
• Refunds will be credited to the original payment method.
• Shipping costs are non-refundable.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at store.maara@gmail.com.

5. Late or Missing Refunds

• If you haven't received a refund yet, check with your bank or payment provider.
• It may take some time before your refund is officially posted.
• If the issue persists, contact us at store.maara@gmail.com.

6. Contact Us

If you have any questions regarding our Returns & Refund Policy, reach out to us:

Email: store.maara@gmail.com

Phone: +91-9566830682

Address: MAARA Creations, Tenkasi